SeasonBinder helps fair and festival vendors track applications, deadlines, and paperwork. That means you trust us with real business documents, so here is exactly how we treat them — in plain language, because that is how we would want it explained to us.
What we collect
- Your email address and password (the password is stored only in encrypted form — we never see it).
- The information you enter: events, deadlines, deposits, notes, document names, and expiration dates.
- Files you upload, such as permits, insurance certificates, and licenses.
- Feedback you choose to send us.
How it is stored and protected
- Your data lives in a managed database and file store (Supabase) hosted in the United States, protected by access rules that restrict every record and file to the account that created it.
- Uploaded files are kept in private storage. They are never publicly reachable; viewing links are generated on demand and expire within an hour.
- All traffic between your device and SeasonBinder is encrypted (HTTPS).
Who can see your information
- You. Your events, documents, and files are visible only to your account.
- People you deliberately share with: if you create a share packet, anyone holding that link can view the documents you selected until the link expires or you delete the packet. If you share an event to the public directory, its details (not your documents) become visible to other signed-in vendors.
- We do not sell, rent, or trade your information. Ever.
- We send account emails (such as confirmation links) and reminder emails about your own deadlines and document expirations.
- These are service emails, not marketing. We do not share your address with advertisers.
Cookies and tracking
- SeasonBinder uses a session cookie to keep you signed in. That is it — no advertising trackers, no third-party analytics scripts.
Deleting your data
- Deleting an event, document, file, or packet in the app removes it immediately.
- To delete your entire account and everything in it, send us a note through the Feedback button in the app and we will take care of it.
Changes
- If this policy changes in a way that matters, we will say so plainly on this page and, for significant changes, by email.
Questions? Use the Feedback button inside the app — it goes straight to the person who built this.